Custom Foot Orthotics and Insoles in Prahran, Melbourne
Foot orthotics—often called insoles—are devices worn inside shoes to redistribute pressure and influence how the foot functions during standing, walking and exercise. They may be considered as part of a treatment plan for certain foot, ankle and lower-limb conditions.
Not everyone needs custom orthotics. Your podiatrist will assess your symptoms, footwear, activities and treatment goals before recommending the most appropriate option. This may include custom orthotics, prefabricated insoles, footwear advice, exercises or another form of treatment.
How may orthotics help?
Orthotics may be used to improve comfort, redistribute pressure and support movement as part of a broader treatment plan. Depending on the individual assessment, they may be considered for:
- Persistent heel or arch pain
- Forefoot pain or pressure
- Selected cases involving flat feet or high arches
- Bunion-related discomfort
- Selected Achilles tendon, shin or knee conditions
- Improving comfort during walking, work or sport
Orthotics are not the right choice for every person or every condition. Your podiatrist will explain whether they are likely to be helpful and how they fit into your overall treatment plan.
A personalised orthotic assessment
Your assessment is designed to identify what is contributing to your symptoms and whether an orthotic is appropriate. It may include:
- A discussion about your symptoms, activities and treatment goals
- An assessment of foot and lower-limb movement
- A review of your walking or running pattern where relevant
- An examination of the footwear you use most often
- Consideration of other treatment options that may support your recovery
3D scanning and custom manufacture
When custom orthotics are recommended, we can use a precise 3D scan of your feet to help create a device based on your assessment and prescription. Your orthotics are then manufactured using materials and design features selected for your needs.
Designed around your footwear and lifestyle
Orthotics should work with the shoes and activities that matter to you. Depending on your needs, the design may be adapted for:
- Running shoes and sports footwear
- Walking shoes and hiking boots
- Work boots
- School shoes
- Dress or business shoes with less internal space
In many cases, purchasing larger shoes is unnecessary. Please bring the footwear you wear most often to your appointment so it can be considered during the assessment.
What is included?
This includes:
- Your comprehensive podiatry consultation
- A clinical assessment and visual gait assessment
- 3D foot scanning where custom orthotics are prescribed
- One pair of custom foot orthotics
- A fitting consultation, usually around 14 days later
Private health insurance rebates vary according to your insurer and level of cover. Please contact your insurer directly if you would like to confirm your eligibility.
Example orthotic options
The examples below show some of the designs available. The most appropriate shape, materials and level of cushioning will be selected following your assessment.
Frequently asked questions
Will I need to buy new shoes?
Not necessarily. We assess the shoes you wear most often and aim to design an orthotic that works with suitable existing footwear wherever possible.
Will I need to wear orthotics all day?
It depends on your condition, activities and treatment goals. Some people use orthotics throughout the day, while others wear them only for work, walking, exercise or sport.
Will they take time to get used to?
There is usually a short wearing-in period. We will explain how to introduce your orthotics gradually and what to do if they do not feel right.
Are custom orthotics always better than prefabricated insoles?
Not necessarily. The most appropriate option depends on your assessment, footwear, symptoms and goals. If a prefabricated insole or another treatment is more suitable, we will explain why.
Consult with Our Experienced Podiatrists
Our experienced podiatrists provide personalised, evidence-based care for foot and ankle conditions.
- Highly qualified and professional
- Personalised and attentive service
- Modern equipment and instruments sterilised for every patient
- Central, convenient location in the heart of Prahran and only minutes from the Melbourne CBD
- Evening and weekend appointments available

Get in touch
Have a question or need help arranging an appointment?
Contact our friendly team and we’ll respond as soon as possible.
Ready to book? Use our online booking system.
Opening Hours
Mon–Fri: 10 am–7 pm
Sat: 9 am–1 pm




