FAQ

Is a Podiatrist the right person to see for my problem?

A podiatrist is a registered, qualified health professional who specialises in assessing, diagnosing and treating all disorders of the foot and ankle. This can include anything from foot, ankle and leg pain to ingrown toenails and plantar warts to name but a few of the conditions we see regularly. Podiatrists can also effectively treat other conditions such as achilles tendinopathy, plantar fasciitis and shin splints for example.

If you are still unsure if we can help you, please feel free to call (03) 9529 6608 and one of our friendly podiatrists will be more than happy to discuss your problem and inform you if we are able to be of assistance.

 

How do I make an appointment?

Please telephone the clinic on (03) 9529 6608 or simply book online

Prahran Foot Clinic is open Monday to Saturday with after hours appointments available during the week.

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What will happen during my consultation?

During your initial consultation your podiatrist will take a thorough history concerning your presenting problem as well as your medical and surgical history. Your podiatrist will make all efforts to accurately diagnose your condition and initiate treatment during your first visit where possible.

 

Do I need a referral to see a Podiatrist?

No, however Department of Veterans’ Affairs (DVA) patients will require a referral from their GP.

 

Do you offer weekend & after hours appointments?

Yes. We are open Monday to Saturday with evening appointments available during the week. Please contact the clinic for further details.

 

Can I get a rebate from my private health insurance?

Prahran Foot Clinic offers HICAPS facilities which allows convenient on-the-spot health fund rebates for patients insured with eligible health funds. We advise patients to contact their health fund for further information regarding rebates.

It is a requirement that fees are paid at the time of your consultation.

 

Will my Department of Veterans’ Affairs (DVA) Card cover the cost of my consultation?

Yes. DVA Gold Card holders will receive a full rebate for podiatry consultations and other treatment related expenses with a valid referral from their GP. Please contact us prior to seeking a referral to receive the necessary information for your GP. For other forms of Veterans’ Affairs Cards (such as Green or White cards) please contact DVA on 1800 VETERAN (1800 838 372) for details regarding podiatry related rebates.

 

What should I bring to my appointment?

Where possible it is helpful to see the footwear that you wear the majority of the time (i.e. work boots, runners etc.). Also bring along any x-rays or other scans (e.g. ultrasound, CT, MRI) that you may have as well as a referral letter if you were sent by another health professional.

 

Does Prahran Foot Clinic sterilise instruments?

Yes. All instruments at Prahran Foot Clinic are cleaned, individually packaged & sterilised in an autoclave for each and every patient. This is in accordance with Infection Prevention & Control Guidelines from the Podiatry Board of Australia and AS/NZS 4815:2006. All podiatrists are fully qualified, registered with AHPRA and insured.